d666com Privacy Policy: How We Handle Your Account Data
This Privacy Policy explains exactly what information d666com collects when you use your account, how we use it, and what choices you have over it. Your account data — from login details to wallet transactions via Raast or Bank Transfer — is handled under the terms set out here, and access is subject to local law and eligible regions.
Account Data Transparency
Raast & Bank Transfer Context
Your Control Over Records
Support Contact Available
POLICY POSTURE
What This Policy Covers and How It Applies
d666com collects information you provide directly — your name, contact details, and account credentials when you register. When you complete a transaction using Raast, Bank Transfer, or any other supported local payment method, the details of that transaction are recorded in your account wallet history. We also collect technical data automatically: device type, browser session identifiers, IP address, and on-site navigation patterns. This data helps us keep your account secure, process your wallet activity correctly, and respond to support requests. We do not sell your personal data to third parties. Where we share data — for example, with payment processors handling a Raast or Bank Transfer instruction — we do so only to complete the service you have requested. Data retention periods vary by category: account identity records are held while your account is active and for a period after closure as required under applicable rules. Technical session logs are held for a shorter period. Availability of all services described here depends on local law and eligible regions in Pakistan. If you have a question about how a specific record is stored, the support contact paths on this page are the right place to start.
Raast transaction records
Bank Transfer wallet logs
Account identity data
Session and device identifiers
Support request history
POLICY SCOPE
Where This Policy Applies and What It Does Not Cover
Not everything connected to your experience falls under this single policy document. Understanding the boundaries helps you know where to direct your questions. The four areas below set out what this policy covers directly, what sits outside it, and where you should look for the relevant rules in each case.
Account Access and Login
This policy covers data collected during account creation, login sessions, and password changes. It includes records tied to your account credentials and session tokens. How we store and protect this information is governed entirely by the terms here.
Wallet Transactions
Raast and Bank Transfer instructions that pass through your account wallet are logged and referenced in this policy for retention and data-handling purposes. The payment processing itself is handled by the relevant payment provider under their own terms.
Site Content and Game Sessions
Game session data — such as rounds played and outcomes recorded by providers like Pragmatic Play or Habanero — is captured at the platform level. This policy explains how that session data is held, but game rules and mechanics fall under the game provider's own documentation.
Third-Party Services
Links, payment rails, or services operated by parties outside d666com are not covered by this policy. Once you leave our platform or hand off a transaction to an external processor, their own privacy terms apply. We cannot account for how third parties handle your data.
YOUR ACCOUNT RIGHTS
Practical Actions You Can Take Under This Policy
You have a set of practical actions available to you regarding the personal data we hold. These are not abstract entitlements — each one has a real route through your account or our support channel. You can request a summary of the data associated with your account at any time by contacting us through the support paths listed on this page. If any detail — contact number, email address, or wallet identifier — is incorrect, you can update it directly in your account settings or ask support to correct it on your behalf. If you want to understand why a specific transaction or session record has been retained, raising a query through the live support or email route will get you a clear response. Where applicable under local law and in eligible regions, you may also request that certain records be reviewed for deletion. The current state of any active request is tracked and you will receive an acknowledgement. We aim to respond to all data queries within a reasonable period — the support team can confirm the expected timeframe when you raise the request.
Review Your Records
Submit a request through our support channel and we will provide a summary of the personal data held against your account. This covers identity records, wallet history and session data we retain.
Correct Account Details
Update your contact details directly in account settings after login, or contact support if the field is locked. We will confirm the change once it has been processed on our end.
Raise a Data Question
For any question about how a specific record — a Raast transaction, a Bank Transfer log, or a session entry — is being handled, our support team will give you a plain-language explanation.
Request a Record Review
Where local law and eligible region rules permit, you may ask us to review specific data for deletion or restriction. Submit the request by email and include your account reference so we can locate the correct records.
CONTACT PATHS
How to Reach Us About This Privacy Policy
If any part of this policy raises a question about your account data — a Raast record you cannot locate, a Bank Transfer log you want explained, or a correction you need made — the support routes below are the right place to start. Each channel connects directly to the team responsible for account and data queries.
Email Support
Send your data query, account reference, and a clear description of the record in question to our support email. This is the recommended route for deletion or correction requests that require a written record.
Live Chat
For quicker questions — how long a record is held, what data was collected during a session, whether a wallet entry can be explained — live chat connects you to the support team directly from your account dashboard.
Account Dashboard
Your account dashboard shows wallet transaction history, session logs and the current state of any open support request. Check here first before raising a new query — many data questions can be answered from the records already visible there.
DATA HANDLING STANDARDS
How We Manage Data, Cookies and Account Security
Handling your account data responsibly is a core part of how d666com operates. The practices below explain what we do at each stage — from cookies to retention — so you know what is happening with your information and where to go if something needs to change.
Cookies and Session Tracking
We use cookies to maintain your login session, remember your account preferences, and track on-site navigation for internal analytics. No cookie data is sold externally. You can manage cookie preferences through your browser settings, though some functions may not work correctly if session cookies are disabled.
Account Security Practices
Your account credentials are stored in encrypted form. Access to account data by our internal teams is restricted to those with a legitimate operational reason — for example, processing a Bank Transfer query or resolving a support request tied to your wallet.
Data Retention Periods
Account identity data is retained while your account is active and for a defined period after closure, consistent with applicable rules in eligible regions. Wallet logs — including Raast and Bank Transfer records — follow a separate retention schedule. Contact support if you need the specific period applicable to your account type.
Requesting Policy Changes
If you want to request a change to how your data is handled — a correction, a restriction, or a deletion where permitted — email support with your account reference. We will acknowledge the request and confirm the outcome once the review is complete.
POLICY QUESTIONS
Frequently Asked Questions About This Privacy Policy
The questions below come up regularly from people reviewing this policy for the first time. If your question is not here, the support team is the right next step.
What personal data does d666com collect when I create an account?
We collect the name, contact number, email address, and identity details you provide during registration. Once your account is active, we also record wallet activity — including Raast and Bank Transfer transactions — and technical session data such as device type and IP address.
How is my Raast or Bank Transfer transaction data stored?
Each Raast or Bank Transfer instruction processed through your account wallet is logged with a transaction reference, amount, date, and status. These records are visible in your account dashboard and are retained according to the data retention schedule described in this policy.
Can I ask for a copy of the data held against my account?
Yes. Submit a request through our email support channel, include your account reference, and confirm the type of records you are asking about. We will provide a summary of the relevant data within a reasonable response period, subject to local law and eligible region rules.
Does d666com share my personal data with third parties?
We share data only where necessary to complete a service you have requested — for example, passing payment details to a Bank Transfer or Raast processor. We do not sell account data. Third-party services operate under their own privacy terms once data leaves our platform.
How do I correct an incorrect detail on my account?
Log in and go to your account settings to update contact details directly. If the field is locked or you are unable to make the change yourself, contact live chat or email support with your account reference and the correction you need. We will confirm once it is updated.
How long does d666com keep my account data after I close my account?
Identity and wallet records are kept for a defined period after account closure, consistent with applicable rules in Pakistan for eligible regions. The exact period depends on the record type. Contact support with your account reference if you need the specific retention period that applies to your situation.
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